At Veyora, we strive to ensure customer satisfaction with our software solutions. This Refund & Cancellation Policy outlines the conditions under which refunds and cancellations are processed.

1. Refund Policy

We offer refunds under the following conditions:

• If you are not satisfied with the service provided, you may request a refund within 30 days of the project's start date.
• Refunds will be processed after evaluating the reasons for dissatisfaction and the extent of services provided up to that point.
• Partial refunds may be issued based on the completed portion of the service.

2. Non-Refundable Services

Some services may be non-refundable, including but not limited to:

• Custom software development projects once a significant portion of the development has commenced.
• Maintenance and support services already rendered.
• Consultation fees for services already provided.

3. Cancellation Policy

Cancellations can be requested under the following conditions:

• Cancellations must be requested within 7 days of placing the order for the service.
• For ongoing projects, cancellations may be requested before the commencement of significant development work.
• Cancellations after the commencement of significant development work will be subject to evaluation and may result in partial charges based on the work completed.

4. Process for Refund & Cancellation

To request a refund or cancellation, please contact us at veyora-leb@outlook.com with the following details:

• Your name and contact information
• Order number or project details
• Reason for the refund or cancellation request

We will review your request and respond within 10 business days.

5. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions or concerns regarding this Refund & Cancellation Policy, please contact us at:

veyora-leb@outlook.com